Shipping & Delivery Policy
1. Digital Delivery
21dev provides digital services. All deliverables are delivered electronically via email, cloud storage, or version control systems (GitHub, GitLab).
2. Project Timelines
Project timelines are established in the project agreement. Typical delivery schedules:
- Landing page: 2-3 weeks
- Small website (5-10 pages): 4-6 weeks
- Medium web application: 8-12 weeks
- Large platform/SaaS: 3-6 months
3. Milestone Deliveries
Projects are typically divided into milestones with deliverables at each stage. Clients receive access to review and approve work at each milestone.
4. Source Code Handover
Upon final payment, all source code, design files, and assets are transferred to the client. This includes repository access, design files (Figma), and documentation.
5. Delays
Timelines may be affected by:
- Late feedback or approvals from the client
- Scope changes requested during the project
- Third-party dependencies or integrations
We will communicate any delays as soon as they are identified.
6. Post-Delivery Support
All projects include a 30-day bug-fixing period after launch. Extended support and maintenance packages are available separately.
7. Contact
For delivery-related questions, contact us at hello@21dev.co.